Privacy and Cookie Policy (Effective May 25, 2018)

Who we are

Protecting your private information is our priority. Therefore, we are committed to complying with GDPR regulations to sharing with you how Dr. Harmony uses, collects and discloses all personal information from visitors, customers, clients and /or event participants that use website address:   https://www.twinflameexpert.com

This Statement of Privacy applies to the www.twinflameexpert.com and Ask DrH Healthy Solutions, LLC and governs data collection and usage. For the purposes of this Privacy Policy, unless otherwise noted, all references to Ask DrH Healthy Solutions, LLC include www.twinflameexpert.com and Dr. Harmony. Dr. Harmony’s website is a Twin Flame Coaching, Spiritual Advice and Remote Energy Healing site, along with offering books and other downloaded products for purchase. By using the Dr. Harmony website, you consent to the data practices described in this statement.

Collection of your Personal Information

Dr. Harmony may collect personally identifiable information, such as your name and email address. We may gather additional personal or non-personal information in the future. Information about your computer hardware and software may be automatically collected by Dr. Harmony. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Dr. Harmony website. Dr. Harmony encourages you to review the privacy statements of websites you choose to link to from Dr. Harmony so that you can understand how those websites collect, use and share your information. Dr. Harmony is not responsible for the privacy statements or other content on websites outside of the www.twinflamexpert.com  website.

 

Use of your Personal Information

Dr. Harmony collects and uses your personal information to operate its website(s) and deliver the services you have requested. Dr. Harmony may also use your personally identifiable information to inform you of other products or services available from Dr. Harmony and its affiliates. Dr. Harmony may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered. Dr. Harmony does not sell, rent or lease its customer lists to third parties. Dr. Harmony may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Dr. Harmony, and they are required to maintain the confidentiality of your information. Dr. Harmony will disclose your personal information without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the ethics of the law or comply with legal process served on Dr. Harmony or www.twinflameexpert.com ; (b) protect and defend the rights or property of Dr. Harmony; and, (c) act under emergency situations requiring immediate action to prevent imminent danger to life or serious damage of property, or to forestall the imminent escape of a suspect, or destruction of evidence. It is www.twinflameexpert.com utmost intent to protect the personal safety of every users of Dr. Harmony, or the general public.

 

Here is how Dr. Harmony collects, uses and discloses any personal information from the following individuals:

  • Website Visitors: – refers to any individual that visits www.twinflameexpert.com and uses Dr. Harmony website to opt in by providing their contact information including name and email address requesting to receive free resources and/or communication from Dr. Harmony, or subscribing to any newsletters or marketing material.

  • Customers: – refers to any individual who provides their personal information including name. email address and payment method during purchase transactions of products such as books, merchandise or downloaded material or programs from Dr. Harmony website

www.twinflameexpert.com or subscribing to any newsletters or marketing material.

  • Client: – refers to any individual who provides their personal information, name, email address, phone number, other contact information and payment method to Dr. Harmony website www.twinflameexpert.com to schedule a Twin Flame Coaching, Spiritual Advice or Remote Energy Healing session, or subscribing to any newsletters, marketing material, or optional opt in for video recorded sessions.

  • Event Participant: – refers to any individual who provides their personal information, name, email address, phone number, other contact information and payment method

to Dr. Harmony website www.twinflameexpert.com when registering for workshops attendance, webinars, online coaching courses, contests or subscribing to any newsletters or marketing material.

This Privacy Policy does not apply to a visitor, customer, client or event participant’s website. These individuals are responsible for any and all information they or their own visitors, customer, clients and event participants within their own hosting site as well as compliance with applicable their individual laws and regulations in terms of how they use, collect and disclose any collection of data on their site that is related to storage or use of personal information.

If you have any questions or comments regarding this Statement of Privacy, you may contact Dr. Harmony at: drharmony@twinflameexpert.com

 

What personal data we collect from users and why we collect it:

Website Visitors: – upon your request for information, Dr. Harmony asks and may collect any or all of the following: your name and email address. This information is used to provide you with the requested material you are registering for, such as subscribing to any newsletter or marketing materials. In addition, we also collect information such as web server logs, internet protocol (IP) addresses, browser type, or other information as part of aggregated data, this data is used for tracking and google analytic purposes.

 

Customers: – upon your purchase of books, merchandise or downloaded material or programs, Dr. Harmony ask and may collect any or all of the following: your name and email address, business name, physical address, phone number, and credit card information, which is directly stored with a third party processor. By providing Dr. Harmony with your account information, you agree that you are the account owner and consent to the use of such personal data. This information used to process payment transactions and properly deliver products such as books, merchandise or downloaded material or programs purchased from Dr. Harmony website. As well as being able to properly deliver any subscriptions to newsletter or marketing materials. In addition, we also collect information such as web server logs, internet protocol (IP) addresses, browser type, or other information as part of aggregated data, this data is used for tracking and google analytic purposes.

 

Client: – upon scheduling an session with Dr. Harmony for any service such as Twin Flame Coaching, Spiritual Advice or Remote Energy Healing sessions, or subscribing to any newsletters or marketing material Dr. Harmony ask and may collect any or all of the following: your name and email address, business name, website URL, physical address, phone number, and credit card information, which is directly stored with a third party processor. By providing Dr. Harmony with your account information, you agree that you are the account owner and consent to the use of such personal data. This information is used to deliver the service and to process payment transactions and effectively service clients who sign up for single session services or programs purchased from Dr. Harmony website. As well as being able to properly deliver any subscriptions to newsletter or marketing materials. In addition, we also collect information such as web server logs, internet protocol (IP) addresses, browser type, or other information as part of aggregated data, this data is used for tracking and google analytic purposes.

 

 

Event Participant: – upon registering to attend any workshops, webinars, online coaching courses, contests or subscribing to any newsletters or marketing material provided by Dr. Harmony she will ask and may collect any or all of the following: your name and email address, business name, website URL, physical address, phone number, and credit card information, which is directly stored with a third party processor. By providing Dr. Harmony with your account information, you agree that you are the account owner and consent to the use of such personal data. This information is used to deliver the service and to process payment transactions and effectively service clients who sign up for single session services or programs purchased from Dr. Harmony website. As well as being able to properly deliver any subscriptions to newsletter or marketing materials. In addition, we also collect information such as web server logs, internet protocol (IP) addresses, browser type, or other information as part of aggregated data, this data is used for tracking and google analytic purposes.

 

How We Use Your Information

 

Dr. Harmony uses collected information about you in one or more of the following ways:

 

  • Provide you with programs or resources that you have subscribed for.

  • Deliver any product, service or purchased merchandise that you purchased.

  • Deliver newsletters, marketing emails, offers or advertisements.

  • Contact you in regards to any services, programs, products that you purchased

  • Respond to any request such as sales, service, or support.

  • Provide you with any updates regarding our terms, policies, disclaimers.

  • Track analytics for demographic marketing.

  • Provide date/ time log for marketing purposes.

  • Collect payments for products, services, or merchandise.

  • Provide requested information from the user of www.twinflameexpert.com

  • Provide other approval of other services that require your consent.

 

Comments

When visitors leave comments on www.twinflameexpert.com  we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/ After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms

If you send a message to Dr. Harmony via the contact form on www.twinflameexpert.com you will be asked for your name and email address, of which this information is used to respond to your written request. Depending on your request, your contact information may be added to Dr. Harmony’s personal contact list for an indefinite period of time, but we do not use this information sent through a contact form for marketing purposes.  

Cookies, Tracking and Analytics

Dr. Harmony uses cookies, tags, analytics and other tracking technology to gather demographic data related to your visit to www.twinflameexpert.com  Dr. Harmony gathers such information via internet protocol (IP) addresses, using web server logs, browser type, or other information as part of aggregated data such as date and time which is stored in log files, this data is used for tracking and google analytic purposes. We may track use on different websites, services and products. We may also use cookies and tracking technology to provide you with advertising base on your browsing history. You may opt out of such targeted advisements by visiting http://optout.networkadvertising.org  or if located in the EEA, you may opt out by visiting http://www.youronlinechoices.eu/  . Some countries, such as European Economic Area (“EEA”), require that the information listed here is considered private and personal under applicable data protection laws. You may also change your cookies settings to turn off this feature at: www.aboutcookies.org

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select "Remember Me", your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

www.twinflameexpert.com  is a WordPress website and uses third party social media and analytics plugins. The purpose is to add added protection when collecting, gathering and storing collected data. These companies may assist with marketing support, processing credit card payments, scheduling appointments, content delivery, email, providing sales leads, social media, analytics and customer support. Third party providers may only process personal information complying with Dr. Harmony’s protocols, and in compliance with the Privacy Policy and other applicable regulations.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

www.twinflameexpert.com uses google analytics for tracking purposes. Google Analytics is a freemium web analytics service offered by Google that tracks and reports website traffic. Google launched the service in November 2005 after acquiring Urchin. Google Analytics is now the most widely used web analytics service on the Internet. You may opt out of such targeted advisements by visiting: https://termsfeed.com/blog/privacy-policy-google-analytics

Who we share your data with

Dr. Harmony shares the information it collects about you in one or more of the following ways:

Third Party Providers – Dr. Harmony may share your information with a third party provider whom provide services on our behalf for to process or schedule purchase of products, services and merchandise purchased on www.twinflameexpert.com .  The purpose is to add added protection when collecting, gathering and storing collected data. These companies may assist with marketing support, processing credit card payments, scheduling appointment, content delivery, email, providing sales leads, and customer support. Third party providers may only process personal information complying with Dr. Harmony’s protocols, and in compliance with the Privacy Policy and other applicable regulations.

Third Party Cookies (Opt Out is Possible)

Third Party Service Provider used by Dr. Harmony and www.twinflameexpert.com website – also use cookies that collect and compile data analysis to determine how the functionality of web applications are performing. Tracking of third party service providers track these analytics a include statistics of which pages are visited most often, how fast they load, and other statistical information. These cookies do not collect data that individually identifies a visitor, aside from an IP address. All data these cookies collect is only used to tell us how the services are used, in order to optimize the user experience of the service.

Advertising – Based on the cookies and other tracking devices, we may work with advertising companies to display ads that may be of interest to you.

Safety – We may disclose your information to protect and defend the safety of Dr. Harmony in connection with security issues such as fraud or hacking.

 

Consent – Dr. Harmony may share your information with your consent

Dr. Harmony uses the following third party providers to assist with the following services – please refer to their privacy and GDPR policies for further information:

 

ScheduleOnce – an integrated scheduling platform:

https://www.scheduleonce.com/GDPR/home

 

MailChimp – a marketing platform that collects and stores personal data:

https://mailchimp.com/legal/privacy

 

PayPal – an online service that enables you to pay, send money, and accept payments:

https://www.paypal.com/us/webapps/mpp/ua/privacy-full

 

Instapages –  an online marketing platform used for landing pages:

https://instapage.com/privacy-policy

 

How long we retain your data

Dr. Harmony will retain and protect your personal information for any tracking, tax, legal, or subscription registrations until it is no longer needed for processing services or subscriptions that the user opted in for, once no longer needed it will either be deleted or shredded. All client session records and recordings will be available for 60 days after each session. Contact form submissions are deleted immediately following Dr. Harmony’s response to your request, analytics records are maintained for up to 1 year, and customer purchase records for up to 7 years.

 

Security of your Personal Information

Dr. Harmony secures your personal information from unauthorized access, use or disclosure. Including maintaining safety measures to secure your information by using standard Secure Socket Layer (SSL) encryption for the transfer of your data over the internet. However, this is not a guaranteed method of 100 % security. If you have any questions regarding security procedures please email: drharmony@twinflameexpert.com

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes. For users in the EEA Dr. Harmony’s legal basis for collecting personal data may be dependent on the context in which the personal information is collected.

For all users that are within the EEA, Dr. Harmony’s collection and use of your personal information for legal issues, the personal information provided, depends on the context of what was collected. Dr. Harmony collects your personal information for your location by one or more of the following: 1) having your consent to do so, 2) having an interest that does not supersede your data collection fundamental rights. 3) in the case that it is necessary for Dr. Harmony to comply with a binding agreement. You may opt-out at any time and you have the right to withdraw consent.

 

Where we send your data

Ask DrH Healthy Solutions is a United States based company and stores your information in the USA. Dr. Harmony uses third party providers listed in the consent section to assist with performing specific functions and operations during the use of site and services such as processing payments, scheduling appointments, landing page, collecting and storing data. Therefore, it may be necessary for Dr. Harmony to transfer your personal data to a country other than where you live. If Dr. Harmony does transfer personal data from any EEA countries, including Switzerland or other countries that are not considered adequate Dr. Harmony will do so under the EU standard protections and regulations.

If you live in a country that is located in the EEA, we highly honor your rights and will make available to you access to your personal information and will delete, make changes, corrections or updates upon confirmation of written request made by an individual’s own information. To request information or changes email: drharmony@twinflameexpert.com and she will comply with legal requirements within thirty (30) days.

Dr. Harmony abides by the European data protection law which requires data about European residents which is transferred outside the European Union to be safeguarded to the same standards as if the data was in Europe. So in addition, to Dr. Harmony taking measures to comply with these regulations, she has made sure that all third party providers, are also following the EU standard model clauses and that they are also following binding corporate rules.

Visitor comments may be checked through an automated spam detection service.

 

How we protect your data

Dr. Harmony has taken measures to secure your users’ data from unauthorized access, use or disclosure. Including maintaining safety measures to secure your information by using standard Secure Socket Layer (SSL) encryption for the transfer of your data over the internet; including security measures such as two factor authentication; and measures such as staff training in data protection, and implementation of a Privacy Impact Assessment.

What data breach procedures we have in place

In such instance of any data breaches, either potential or real, such as internal reporting systems, contact mechanisms, or bug bounties – www.twinflameexpert.com follows binding protocols that are in compliance, including immediate notification to the user, and also will follow any guidelines that are in place and enforced by all third parties collecting data.

Children Under Thirteen

Dr. Harmony does not knowingly collect personally identifiable information from children under the age of thirteen. If you are under the age of thirteen, you must ask your parent or guardian for permission to use this website.

 

Opt-Out & Unsubscribe

We respect your privacy and give you an opportunity to opt-out of receiving announcements of certain information. Users may opt-out of receiving any or all communications from Dr. Harmony by contacting us here: - Web page: www.TwinFlameExpert.com - Email: drharmony@TwinFlameExpert.com - Phone: 636-939-3990

 

Changes to this Statement

Dr. Harmony will occasionally update this Statement of Privacy to reflect company and customer feedback. Dr. Harmony encourages you to periodically review this Statement to be informed of how Dr. Harmony is protecting your information.

 

Contact Information

Dr. Harmony is Ask DrH Healthy Solutions, LLC appointed Data Protection Officer and welcomes your questions or comments regarding this Statement of Privacy. If you believe that Dr. Harmony has not adhered to this Statement, please contact Dr. Harmony at:

 

Dr. Harmony – Dr. Teresa Hazelwood

Ask DrH Healthy Solutions, LLC

1111 Heritage Landing #101

St. Charles, Missouri 63303

 

Email Address:

drharmony@twinflameexpert.com

 

Effective as of May 25, 2018